AAE Supports Massachusetts Efforts to Rein in Virtual Credit Card Payment Practices 

The American Association of Endodontists (AAE) continues to advocate for fair and transparent insurance practices that support patient access to care and the sustainability of specialty practices. As part of this effort, AAE recently submitted comments in support of Massachusetts Senate Bill 704, legislation addressing the use of virtual credit cards by dental insurance providers. 

Virtual credit card payments often impose processing fees that reduce reimbursement for care already delivered, creating unnecessary administrative costs for dental practices. In its comments to Massachusetts lawmakers, AAE emphasized that these practices can strain provider resources and discourage participation in insurance networks—ultimately limiting patient access to care. 

AAE expressed strong support for provisions in S.704 that would prevent insurers from mandating credit cards as the sole method of reimbursement and require affirmative provider consent before credit card or virtual credit card payments are initiated. The legislation also promotes greater transparency by ensuring providers receive clear remittance information and advance disclosure of any associated fees. 

Endodontists frequently provide urgent, specialized treatment for patients experiencing dental infections and pain. AAE noted that excessive administrative burdens and hidden payment fees can interfere with the timely delivery of this care. By allowing providers to choose their preferred payment method, S.704 helps protect practice sustainability while supporting efficient, patient-centered care. 

AAE’s engagement on S.704 reflects its broader commitment to advocating for policies that reduce unnecessary administrative barriers, promote fairness in reimbursement, and strengthen the dental community. By supporting thoughtful reforms in Massachusetts, AAE continues to stand up for endodontists and the patients who rely on their specialized care.