AAE22 FAQ
We've gathered here some common questions regarding this annual meeting in Phoenix, AZ. We look forward to your attendance at AAE22 and can't wait to see you in person this year.
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General
AAE22 is scheduled to take place Wednesday, April 27 – Saturday, April 30, 2022, in Phoenix, Arizona, at the Phoenix Convention Center. Select session livestreams will be available virtually for registrants who purchased a virtual livestream attendance package.
AAE22 will take place in-person in Phoenix, Arizona, at the Phoenix Convention Center.
For those unable to attend in-person, select session livestreams will be available through our virtual livestream attendance package. View registration packages and pricing.
| In Person Attendance | Virtual Livestream Attendance | In Person Guests |
| All Educational Sessions | Select Educational Session Liverstreams | — |
| Welcome Reception | Access to Select Education Session Livestream Recordings through May 31, 2021 | Welcome Reception |
| General Session with Keynote Speaker | General Session with Keynote Speaker Livestream | General Session with Keynote Speaker |
| General Assembly | — | — |
| President's Breakfast | President's Breakfast Livestream | — |
| Exhibit Hall Access (Happy Hour, Closing Party, Refreshment Breaks) | Virtual Exhibit Hall Access | Exhibit Hall Access (Happy Hour, Closing Party, Refreshment Breaks) |
| Edgar D. Coolidge Awards Brunch | Edgar D. Coolidge Awards Brunch Livestream | — |
| Celebrate Phoenix! | — | Celebrate Phoenix! |
| — | Please note that virtual attendees will not be able to view or participate in the 2022 General Assembly. | Guest tickets for the President's Breakfast and Edgar D. Coolidge Awards Brunch can be purchased separately during registration. |
Tickets for AAE Workshops and Guest activities/Tours are not included in any packages. Reservations or tickets for these activities must be purchased separately when completing your registration. Registration will be accepted on a first-come, first-serve basis. A waitlist will be available once registration has reached capacity.
General Assembly Only Pass Request
Members are able to request a complimentary General Assembly Only Pass to attend in-person at the AAE22 meeting in Phoenix by emailing governance@aae.org by March 23, 2022. If you are already registered for the AAE22 meeting, the General Assembly is included in the full registration package and you do not need to request a separate General Assembly pass. The pass will only allow access to attend the General Assembly in-person for AAE22. Should a member want to attend continuing education courses or the exhibit hall, a full registration must be purchased. Those requesting a General Assembly Only Pass must comply with the AAE Code of Conduct for Conferences and Tradeshows, the AAE22 Meetings and Events Health and Safety Code of Conduct and all COVID-19 protocols in place for AAE22. By requesting a General Assembly Only pass, members also agree to the AAE22 Waiver of Liability & Release.
If you are attending virtually, you can view select sessions at your convenience! You can pick and choose what livestream sessions to attend each day and access the rest of the selected sessions at a later date. At the conclusion of each livestreamed presentation, a recording of the livestream broadcast will be made available on the meeting website. You may log in and watch the selected sessions as many times as desired until May 31, 2022.
Only if you are a virtual attendee. Virtual attendees will have access to select CE courses through the AAE22 website until May 31, 2022. We do not offer this option for in-person attendees, however, select sessions from AAE22 will be available on Endo On Demand beginning July 1, 2022.
The General Assembly will take place Friday, April 29, 2022, 8:30am − 9:45 a.m. MST. Only in-person attendees will have access to the General Assembly. See the full details on our General Assembly page.
Health & Safety
All onsite participants (including all service providers, Exhibitors, AAE staff and guests) are required to provide one of the following:
- Proof of vaccination:
- A person is considered fully vaccinated 2 weeks after their second dose in a 2-dose series or 2 weeks after a single-dose vaccination.
- COVID-19 booster shot is strongly encouraged as extra precaution.
- Proof of a negative COVID-19 test taken within 48 hours of arrival on-site in lieu of proof of vaccination:
- The initial test must be administered by a medical professional on official paperwork and not self-administered.
- Onsite testing will be available and testing expenses will be paid on own by the individual.
Review more AAE22 Health & Safety Information.
The Arizona, City of Phoenix and Venue guidelines will be followed during the meeting for mask mandates and social distancing. Effective March 25, 202, there is no mask mandate throughout the State of Arizona. In accordance with CDC guidelines, faces coverings are recommended indoors for all individuals regardless of vacinnation status. It is recommended that attendees carry a face covering at all times during the meeting as mask requirements may vary based on the venue.
- Checkpoints: When you arrive onsite, you must go through the CLEAR Health Pass checkpoint located at the Third Street entrance of the Phoenix Convention Center. At this checkpoint, you will show proof of vaccination or negative COVID-19 test result through the CLEAR Health Pass App. Once you are cleared through the checkpoint, you may proceed to the registration desk, located in the Phoenix Convention Center North Building, Level 1 Foyer. Once you have your name badge, you are cleared for the duration of the meeting and do not need to go through the checkpoint process again.
- CLEAR Health Pass: Use the CLEAR Health Pass app to provide your proof of vaccination or negative COVID-19 test result before you arrive onsite. Once your vaccination or negative COVID-19 test result has been uploaded to the CLEAR Health Pass platform, it can typically take up to 30 minutes for your status to be verified. We encourage all attendees to complete this process at least 24 hours before arrival at AAE22. The AAE22 specific event code will be sent out via email to all registered attendees 10 days prior to the event. If you do not complete the Health Pass verification process prior to arriving onsite, please allow extra time for check-in and to receive your name badge onsite.
- Alternative to CLEAR Health Pass: If you do not have a smartphone, or otherwise are unable or unwilling to use the CLEAR Health Pass app, you must bring your proof of vaccination (physical card or clear digital photo of the card) or negative COVID-19 test result (on official paper from the testing facility) and government-issued ID with you to the meeting. When you reach the checkpoint, you will be directed to a table, where you must present your proof of vaccination or negative COVID-19 test result and government-issued ID for manual inspection.
Health Pass is a free service on the CLEAR app that connects your verified identity with your COVID-19 vaccination and/or testing results to provide a safer, easier way to attend events in-person. The digital vaccine card you create will be used when you arrive onsite to provide proof of vaccination and/or negative COVID-19 test result. For more information about CLEAR Health Pass, view their FAQs.
Download the app using the links below, or click here to receive a direct, one-time SMS message with a link to download straight to your phone.
AAE22 Event Code: EFATTENDEE27
Currently, anyone 18 or older with a US state ID, driver license, US or international passport (excluding OFAC countries), or permanent resident ID is eligible for a CLEAR membership and to use Health Pass. Health Pass is a FREE service, but you must enroll in CLEAR to use it.
Health Pass by CLEAR
For the most efficient entry possible, every attendee should enroll with CLEAR. Complete the one-time enrollment process to verify your entry requirements using the directions below. Once your vaccination record has been uploaded to the platform, it can typically take up to 30 minutes for your status to be verified. We encourage all attendees to complete this process at least 24 hours prior to the event.
Step 1: Download and enroll in CLEAR
- Download the CLEAR app and tap on the white Health Pass tile. Select "Have a Code?" and enter EFATTENDEE27.
- Tap "Enroll or verify your in CLEAR" to create your CLEAR member account.
- New to CLEAR? When prompted, enter your email address, phone number, and have your government issued photo ID (like a driver's license or passport) ready to complete enrollment.
- Already a CLEAR member?Use the email address associated with your membership and snap a quick selfie to verify your identity.
- Continue to follow prompts on the Entry Requirements page to securely confirm your proof of vaccination or negative test results. See details below for information needed for proof of vaccination or COVID-19 test results.
Step 2: Complete your Health Pass for faster entry at check-in
- Open the CLEAR app and tap on the white Your Pass tile
- Confirm your identity with a quick selfie
- Tap "Open Health Pass" to get your result. Green means you're good to go!
Proof of Vaccination with CLEAR Health Pass
There are multiple options to digitally verify your COVID-19 vaccine, select the one that works best for you:
- Upload a photo of your CDC Vaccine Card
- When prompted to add your vaccination, select ‘add your vaccination card’
- Take a photo of your vaccination card and confirm your vaccine information
- Please note, the photo of your CDC card is used to generate a Health Pass. You will not be able to access it again after it is taken.
- Once confirmed, proceed to complete your Health Pass
- Digitally link a vaccine from a Health System or Pharmacy
- Select your vaccine provider in the menu or by searching ‘other providers’. Log-in to your patient portal and follow instructions to securely link your account with CLEAR. The CLEAR app is integrated with select healthcare providers and pharmacies.
- If you are unable to find your provider in search, CLEAR may not be able to link with them at this time.
- Check that your COVID-19 vaccine appears in your patient portal, if not we recommend you reach out to your provider directly.
- Your results will link automatically - do not try to resync your results.
- Note, sync time varies by provider and may take up to 30 minutes.
- Once synced, proceed to complete your Health Pass
- Select your vaccine provider in the menu or by searching ‘other providers’. Log-in to your patient portal and follow instructions to securely link your account with CLEAR. The CLEAR app is integrated with select healthcare providers and pharmacies.
COVID-19 Test Results with the CLEAR Health Pass
Within CLEAR Health Pass, tap “Add COVID test” in the entry requirements checklist to begin.
Select your testing provider in the menu or by searching ‘other providers’. Log-in to your patient portal and follow instructions to securely link your account with CLEAR.
The CLEAR app is integrated with select healthcare providers and pharmacies. If you are unable to find your provider or unable to link a test, please be prepared to bring a physical copy of your test results (on official paper from the testing facility) and government-issued ID with you to the meeting. When you reach the CLEAR Health Pass checkpoint, you will be directed to a table, where you must present your proof of vaccination or negative COVID-19 test result and government-issued ID for manual inspection.
Alternatives to CLEAR Health Pass
If you do not have a smartphone, or otherwise are unable or unwilling to use the CLEAR Health Pass app, you must bring your proof of vaccination (physical card, printed record or clear digital photo of the card or record) or negative COVID-19 test result (on official paper from the testing facility) and government-issued ID with you to the meeting. When you reach the checkpoint, you will be directed to a table, where you must present your proof of vaccination or negative COVID-19 test result and government-issued ID for manual inspection.
For general questions, you can visit the FAQ page.
For help with the CLEAR Health Pass app:
- Call 855-CLEARME (253-2763)
- On the app, tap ‘get in touch’ (at the bottom of the home screen)
- Email memberservices@clearme.com
AAE has partnered with CLEAR Health Pass and EventFarm to manage the onsite verification process. AAE will not have access to, or keep records of, your personal information. AAE does not have access to an individual’s private health data, vaccine information or test results through CLEAR. For further information on how CLEAR protects user data see their privacy policy.
The CLEAR system will only let AAE know that you have completed the verification process and requirements for AAE22, by providing your name, Health Pass result (Red or Green), and the time your pass was completed.
Green means you’re good to go. Red means you are not cleared for entry. These statuses are determined by your survey responses, lab test results, or other information required.
Yes – onsite testing will be available throughout the event. AAE is working with EventFarm to manage the onsite health and safety plan. Onsite testing information will be updated once confirmed.
Below is a list of COVID-19 testing facilities in Downton Phoenix:
Phoenix Sky Harbor Terminal 4
https://www.skyharbor.com/ShopsFoodServices/services/COVID19Testing
Banner Urgent Care Testing - 1 North Central Ave.
https://www.bannerhealth.com/locations/phoenix/banner-urgent-care-central?_ga=2.45522087.2076585618.1614922779-903211495.1614922779
CVS Drive Thru- 1525 N Central Ave.
https://www.cvs.com/?icid=cvsheader:cvslogo
Walgreens Drive-thru testing – 705 E McDowell Road
https://www.walgreens.com/findcare/covid19/testing
United Medical Testing Phoenix – 21 W Van Buren Street, Ste. G-3
https://www.unitedmedicaltesting.com/
Urgent Care 24/7 - 320 E McDowell Rd, Ste 221-A Phoenix
https://www.urgentcare247.com/
The AAE has contracted with Kwokman Diagnostics for onsite COVID-19 Rapid Antigen Testing. Please allow up to 30 minutes for onsite testing. Attendees are responsible for paying for the tests on own. Rapid Antigen Tests will be $75 each. Payment will be taken onsite by the testing company. Testing hours for the onsite testing company are as follows during the AAE22 meeting:
| Tuesday, April 26 | 9 am- 6:30 pm |
| Wednesday, April 27 | 7 am - 6 pm |
| Thursday, April 28 | 7 am-11 am |
| Friday, April 29 | 7 am - 11 am |
| Saturday, April 30 | 7 am - 10 am |
To help ensure your personal safety and comfort during AAE22, AAE is committed to transparent communications during the event. We encourage all participants to monitor AAE social media channels and download the AAE Meetings app to your mobile device to receive up-to-the-minute updates.
If you aren’t feeling well on-site or if you test positive for COVID-19 up to 14 days after the event, please contact AAE staff (meetings@aae.org) immediately.
Yes. Affiliate and off-site events are open to registered AAE22 attendees only. You must go through the CLEAR Health Pass checkpoint and pick-up your name badge credentials at the Phoenix Convention Center prior to attending any offsite affiliated AAE22 events.
The safety of our participants is our number one priority. At this time we have no reason to believe that AAE22 will be cancelled. Should anything change, AAE will send out communications through our formal channels.
Attendees that are unable to provide proof of vaccination due to religious or medical exemptions, will be required to provide a negative COVID-19 test taken within 48 hours of arrival to AAE22. Test results can be uploaded to the CLEAR Health App or provided via a manual inspection process by providing a physical copy of your test results (on official paper from the testing facility) and government-issued ID. When you reach the CLEAR Health Pass checkpoint, you will be directed to a table, where you must present your negative COVID-19 test result and government-issued ID for manual inspection.
Registration
Yes, all attendees must register for the conference to access the educational content, general sessions and social events, and to visit with exhibitors. Register here.
Registration pricing information can be found on the Registration Packages & Pricing page. Register prior to March 23, 2022, to receive the early bird discount.
Yes! Group registration is available. The group registration site allows an individual to register multiple people at one time. The individual managing the group registration may also process payment for all registrations using one credit card.
All registration refunds approved by AAE will be issued within 5 to 7 business days. All refunds will be issued back to the original form of payment.
In Person
In-person registration packages will be refunded, less a $100 processing fee ($50 for students and professional staff), if the AAE receives written notification of cancellation by March 30, 2022. The assistant executive director of meetings will review refund requests made in writing after this date as a result of emergencies or other serious events. Requests received after April 22, 2022, will be reviewed following the meeting.
Email cancellations to Maritz at aaendo@Maritz.com or via fax 330-425-4983.
Virtual Only
If you are unable to attend the livestream of AAE22, all livestreamed session recordings will be available through the AAE22 website until May 31, 2022. After this date, session recordings will be available on Endo On Demand starting July 1, 2022, and a paid subscription to Endo On Demand will be required to access the recordings.
Registration packages will be refunded, less a $50 processing fee ($25 for students and professional staff), if the AAE receives written notification of a cancellation by March 30, 2022.
Email cancellations to Maritz at aaendo@Maritz.com or via fax 330-425-4983.
No-Show Policies
Workshop No-Show Policy
Refunds for AAE workshops will not be granted, regardless of the circumstance, after March 30, 2022. A no-show occurs if a registrant does not cancel in advance of AND/OR does not show up for their scheduled workshop within 30 minutes of the published start time. If a registrant no-shows, they will forfeit their spot at the workshop and an individual from the waitlist will be given their place.
Tour Cancellation & No-Show Policy
A no-show occurs if a registrant does not cancel in advance of AND/OR does not show up for the tour within 15 minutes of the published departure time. If a registrant no-shows, they will forfeit their spot for the tour and an individual from the waitlist will be given their place.
Please do not share your login information. For every paid registration to attend virtually, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual conference. The CE credits earned, the questions asked, and the interactions with exhibitors or attendees within that single login session are all tied to an individual registration.
Maritz (formerly Experient) is the official registration and housing provider for AAE22. Contact our registration and housing customer service center (Monday-Friday, 9 a.m. – 5 p.m. EST) at 864-208-2762 or via email. Exhibitors should email here.
Education Sessions & CE Information
AAE22 offers up to 28.5 CE Hours of educational content for in-person attendees.
The sessions available to virtual attendees have been carefully curated by the Annual Meeting Planning Committee. Virtual attendees can earn up to 35.5 CE hours by viewing the livestreamed sessions and by viewing select content recordings when they are posted after the meeting. These recordings will be available to virtual attendees through May 31, 2022. Virtual attendees can earn “Live” or “Recorded” credit sessions. Attendees can earn CE credits if they do not attend the “Live” sessions, but they watch the recordings.
Beginning April 27, 2022, CE verification codes and session evaluations for each session you’ve attended will be available. Select Claim CE on the meeting website or mobile app to log in and enter the verification codes given out at the conclusion of each lecture to complete a brief evaluation and quiz to earn CE credit.
Log in and add CE as often as you like through May 31, 2022, when the site closes. Although CE credit must be entered before the site closes, you can access your CE letter at any time.
Yes, in-person attendees can receive their Certificate of Attendance at the Registration Desks located in the Third Street Foyer on Level 1.
Virtual attendees can access the Certificate of Attendance two ways. Either by entering in the CE magnet and going to the “Certificate of Attendance” or by selecting the tile on the home screen (available once the event begins).
- Attendees must be logged into the website to access the certificate of attendance.
- The certificate of attendance does not qualify for CE Credits
We encourage you to ask questions at any time during the live virtual sessions. You are only able to ask questions as sessions are being livestreamed. Speakers will answer questions at the end of their sessions.
Attendees can upvote any question that has already been asked by someone else (upvoting is merely agreeing that a specific question needs to be answered by voting for its importance).
Online coffee chats are available to virtual attendees only. To access coffee chats, attendees must be logged into the AAE22 website. They will view the full live schedule and find the day and time they would like to attend. Once they open to see the session details, there will be a “Video Chat” button that will be available during the scheduled time.
There is room size limit. 20 members can be in a coffee chat at a time. Attendees will have the options to turn on their camera/microphone.
Oral, Poster & Table Clinics
All Oral, Poster, & Table Clinic Presentations will be available as on-demand content throughout the duration of the meeting found in the mobile meeting app or on the meeting website. All oral research, poster research and table clinic presentations will have the option to select if they would like to present onsite as well. These presentations will all occur on Thursday, April 28 and more details can be found in the schedule.
Oral Research Presentations will be judged and scored prior to the start of AAE22 on Sunday, April 24. Each presenter will receive details about their scheduled time and video conference access via email.
All Poster Research and Table Clinic presentations will be judged from the digital upload of the presentation in the days leading up to AAE22.
You will not need this number as it is pre-populated in the form online.
Exhibit Hall & Sponsorship
For sponsorships, please contact Marianne Niles, Corporate Relations Manager, mniles@aae.org or 312-371-5835.
For exhibits, please contact Deb Brisson, Exhibits and Sponsorship Manager, at dbrisson@aae.org.
Yes, each company receives a specific number of registrations for their staff. Staff are invited to attendee CE sessions and any non-ticketed AAE22 activities. (A reminder that staff are not eligible to earn CE credits.) Companies can register their staff using the information provided by AAE22’s registration & housing company. Please contact Deb Brisson at dbrisson@aae.org or 312-872-0466 for details.
Technology (Virtual Attendees Only)
To participate, you need a strong internet connection (hard-wired is recommended, but a strong WIFI signal will also work) and an up to date internet browser is required. For the best viewing experience, we recommend that you join the conference using a supported internet browser, which includes Google Chrome, Firefox and Safari. Do NOT use Internet Explorer.
Most up-to-date computers such as laptops, desktops, and handheld tablets can run the virtual conference for you. For technology assistance during the event, simply click on the Tech Support button or call the support number provided so that we can get you fixed up and ready for the virtual event.
A webcam and microphone are not required to attend conference and view educational sessions.
Small group breakout sessions allow you to interact with other attendees using a webcam and microphone. These sessions will be identified in the agenda as ‘Coffee Chats’ and include a video chat link.