New Committee Chair Welcomes Residents to May Issue of The Paper Point

It is my great pleasure to introduce myself, Cameron Howard, as the chair of the AAE Resident and New Practitioner Committee. I received my D.M.D from the University of Kentucky (2011-12 NCAA basketball champions – Go Cats!) in 2008 and my certificate in endodontics and my Msc.D from Nova Southeastern University in 2010. I have been practicing as an endodontist for a group practice in the Tampa, Fla. region the past two years. In my spare time, I enjoy watching waves go by at the beach, working in my garden and traveling the world.

I have served on the Resident and New Practitioner Committee the past two years as a committee member and now have the privilege to serve as the chair. The purpose of our committee is to be your voice within the AAE. The initial years of training in your residency and the first few years of practice, after graduation can be stressful, confusing and at times, overwhelming. Allow us to be your source of advice, advocacy and support; we're here for you! If there is anything you'd like us, as a committee, to focus on or advocate for, please let us know. In the meantime, please continue to enjoy The Paper Point, a newsletter published quarterly, with you in mind.

Dr. Cameron Howard


Cameron M. Howard, D.M.D., Msc.D
Chair, Resident and New Practitioner Committee

Valuable Courses Offer Practice Management Insight
Kimberly A. Lindquist, D.D.S., M.S.D.

Residents at the reception.
Dr. Kimberly Lindquist, center, with residents at the Resident Reception.

I believe the 2012 AAE Annual Session in Boston was an excellent meeting. Not only were there a record number of attendees, but also a diverse offering of continuing education courses. There were several great presentations geared toward the resident and new practitioner. I attended a few of these courses and want to share the information I gleaned from these presentations.

Dr. Jason Lipscomb, a general dentist in Virginia, discussed using social media to educate and market to patients. In this computer-driven age, a good website is not a luxury but a necessity for your endodontic practice. Google, Facebook, Twitter – all domains where we can educate the public about endodontics and promote our practices. Dr. Lipscomb walked attendees through setting up a Google account, which can be done at no cost. Once you have a Google account, there are thing that you can do to make sure your name is at the top of the Google search engine listing. Since I am new to this, I would recommend going to his website,, to investigate using social media to promote and grow your practice.

Katherine Eitel, a former dental assistant, office manager and motivational speaker, presented an animated and interactive presentation on telephone etiquette. My first thought was, "A three-hour seminar on telephone etiquette, really?" I was surprised to find this course not only entertaining but also very informational, especially for the new practitioner getting started. Since our practices are referral-based, our first interaction with the patient is likely via a phone call. These first impressions are lasting – so it is imperative that it be the best. Ms. Eitel pointed out that nonverbal communication is an important part of our interaction with others. A caller to our practices cannot see the person on the other end, so it is important to explain to them what is going on. For example: "Mrs. Smith, I have someone else at my desk right now, may I put you on hold or call you right back?" Or another example, "Mr. Doe, I am looking through Dr. X's schedule on the computer to find the best time for your appointment, please know that I am still on the line." Ms. Eitel also has a website,, where you can learn more about exceptional phone skills and other practice management gems.

Tim Caruso, a physical therapist from the Chicago area, discussed posture and the consequences of poor posture and repetitive movements. He even hosted posture evaluations for those interested in what they could do to improve how they feel at the end of the day. He is already working on a workshop to be possibly offered at the 2013 AAE Annual Session in Honolulu, Hawaii, April 17-20.

I asked several residents and new practitioners what they thought about this year's Annual Session. All the comments I received were positive. One new practitioner did suggest later start times for the Saturday courses due to the increasing popularity of the Friday night Celebrate Boston! event.

Unfortunately, the Resident and New Practitioner thread courses were not as clearly labeled as intended. As your representative to the Annual Session Planning Committee, I will correct this for the 2013 Annual Session in Hawaii. I am always looking for lecture or workshop ideas. You can recommend a course or a presenter by emailing me at

For resident members out there, don't forget about APICES, August 3-5, 2012 at Boston University. Yes, it is also in Boston, but your experiences at APICES will be completely different than the Annual Session. All the presentations and events are geared toward you, the endodontic resident. Mark your calendars now for this outstanding endodontic resident event and check out the article below for more information.

Now that another Annual Session is over, it is time to get back to school or your practice. As an AAE member you have the opportunity to use the Live Learning Center to view courses that you were not able to attend in Boston. This is an excellent resource, especially when it comes time to study for the American Board of Endodontics written and oral examinations.

Finally, as a member of the Resident and New Practitioner committee, please do not hesitate to contact me with questions, concerns, or great information to share. Again, you can contact me at

A Simple Way to Get Involved – Volunteer to be a Moderator at the AAE Annual Session
Cameron M. Howard, D.M.D., Msc.D

During the 2012 AAE Annual Session in Boston, I volunteered to moderate Dr. Roger Levin's lecture, "Set Your Endodontic Practice On Fire." Moderating gave me a great means in which to get to know the speaker a bit better. Before the conference had even commenced, I had emailed Dr. Levin to introduce myself, ask if there was anything I could do to help him prepare for his lecture and made sure that I had some introduction material that he would like me to share. Once I made sure that I had an acceptable introduction for the session, I waited until the lecture at the AAE.

Attendees at an educational session.
Besides the ability to earn up to 26 hours of CE, the educational sessions offer a chance to volunteer as a moderator.

The day of the lecture, I showed up at least 15 minutes before the lecture was set to commence to introduce myself to Dr. Levin and see if there was anything I could do. Though I volunteered to help with audiovisual setup, the AAE support staff in the room must have sensed that I have no capability with technology and stated, "We've got it handled!"

The actual role of moderator is fairly easy: introduce the speaker, make sure that the speaker has what he or she needs for the presentation and help facilitate the question-and-answer session at the end of the lecture. Most importantly, to the majority of the attendees, the moderator is also responsible for sharing the CE credit number for session verification. Was volunteering to moderate a huge undertaking? No, but it is a simple way to get involved with the AAE, hear a great lecture and meet another dental professional. Overall, it was a fun experience and I look forward to moderating again next year. I ask you to also please consider volunteering to moderate at next year's AAE Annual Session in Honolulu. Email Karen Allison,, and she would be happy to add you to the list of next year's moderators.

Resident and New Practitioner Career Fair Sets Records
Steven Richardson, D.M.D.

Residents at the Career Fair.
Residents and new practitioners could speak to employers at the Career Fair.

With over 30 potential employers participating, the Career Fair at the 2012 AAE Annual Session was the place to be for residents and new practitioners looking for the next step in their career path. Held Friday afternoon at the Hynes Convention Center in Boston, this year's fair was the most successful yet. In total, more than 60 residents and new practitioners registered to browse the opportunities and met with potential partners to network and discuss practice opportunities across the country, from the Atlantic to the Pacific and dozens of places in between. Many residents and new practitioners decided while on site to attend the fair, which pushed the total number of attendants closer to 100.

Whether you were looking to join a group, become an associate, form a partnership or even to purchase an existing practice, all opportunities were available from the endodontists and practice representatives who attended. This year's career fair was organized by the Resident and New Practitioner committee under the leadership of 2011-2012 RNP Committee chair, Dr. Kerri L. Lawlor.

"Tonight's fair had the highest turnout of any that I have seen since I joined the RNP committee," said Dr. Lawlor after the fair.

Not only were practice owners on hand, representatives from academia were available to discuss opportunities in education, and AAE Member Open House volunteers were there to share insight about the practice of endodontics through the AAE Open House Program. This initiative provides an opportunity for resident and new practitioner members to learn from colleagues in their community. Open House volunteer hosts have agreed to host resident and new practitioners at their practice and share insights on practice management. Be sure to check out the resident and new practitioner section of the website for more information.

Wicked Awesome: Annual Session Through the Eyes of a Resident
Justin McAbee, D.M.D.

"Wicked awesome" was the phrase I kept hearing to describe the 2012 AAE Annual Session in Boston. As a second-year resident attending and participating in the Annual Session for a second time, it was again great to have the experience. I and the other residents I talked with all seem to enjoy putting the names that we all read about to the faces of those that present in their respective areas of interest. To hear the experts cover the most current topics of the year excites everyone to return to their programs or practices to implement what they've learned. For first-time attendees, the sheer magnitude of the number of clinicians attending the meeting can be daunting, but exciting.

Master Clinician Series
Many residents valued the Master Clinician Series, which allowed them to view leading experts in the field present surgery techniques.

From what I heard from most first-timers, the overall meeting experience was a good one, but the favorites seemed to be the live patient demonstrations. To see someone in action, and maybe even make some mistakes, makes everything seem more real for a student. Numerous other presentations drew interest from residents, especially as many of us prepare to take board exams.

But let's not forget the venue and the city itself. Boston was an incredible place to hold the meeting. Lobster rolls, Red Sox games and Sam Adams all kept the entertainment value at a maximum; the rich history of the city also was a huge draw for many of the attendees. If you could sneak out for a walk on the Freedom Trail, it was also a nice look into the history of Boston and our nation.

Resident Reception Offers Opportunity for Fellowship
Kerry L. Lawlor, D.D.S.

Residents at the reception.
The Resident Reception, sponsored by Treloar & Heisel and MedPro, gives residents a chance to mingle.

Residents attending the 2012 AAE Annual Session in Boston were treated to a Resident Reception on Thursday, April 17. The event, sponsored annually by Treloar & Heisel and MedPro, was one of the best attended to date. Residents from programs throughout the country as well as many international residents mingled while enjoying great food and beverages. AAE President Dr. William T. Johnson attended, as did representatives from the sponsoring corporate partners. Dr. Johnson encouraged all residents to enjoy these several days of fellowship and reminded everyone to place APICES 2012 on their calendar (which will also be held in Boston in August).

I spoke with several residents who were appreciative of the reception and the welcoming atmosphere of the AAE and corporate partners. We are part of such a great profession, and the residents really felt that vibe during this reception. If you were in Boston, and were able to stop by, we thank you. We know you are the future of our profession and we want to get to know you from the beginnings of your career. If you were unable to make it this year, plan on APICES in August. That same camaraderie will continue there.

BU Campus
The Boston University campus, site of APICES 2012.

Don't Miss Out on APICES 2012, August 3-5, Boston University

The resident planning committee at Boston University is working hard to provide all residents from around the nation an impressive line up of scientific speakers, entertaining social events and a memorable experience. The weekend program is free for all residents! It is truly a unique experience for residents to meet their colleagues from around the nation while gaining a great knowledge of the science through a well thought out series of lectures. Watch for more information about the program in the Resident and New Practitioner section of the AAE website in the coming weeks.

Do You Have News to Share?

The Resident and New Practitioner Committee is looking for fun news about your program to include in the next issue of The Paper Point, the quarterly e-newsletter sent to all residents and new practitioners.

  • Have any exciting happenings in your program?
  • What were your residents up to this fall and winter?
  • What types of groundbreaking research are happening at your institution?
  • Any famous alumni?

Please direct all questions or send any news items to Alyson Hall, AAE development coordinator, at, or by calling 800/872-3636 (U.S., Canada, Mexico) or 312/266-7255 ext. 3008.

© 2012 American Association of Endodontists. All Rights Reserved.
American Association of Endodontists
211 E. Chicago Ave., Suite 1100
Chicago, IL 60611-2691
Phone: 800/872-3636 (U.S., Canada, Mexico) or 312/266-7255
Fax: 866/451-9020 (U.S., Canada, Mexico) or 312/266-9867