Using a Team Approach to Manage Difficult Patients
This session explores using a team-based approach to manage challenging patient interactions, emphasizing effective communication techniques. Learn strategies to build patient trust, de-escalate difficult situations, and enhance the overall patient experience throughout their visit. Note: A subscription to Endo On Demand may be required to access this content.
Read More#ReputationMatters: Grow Your Practice for FREE!
This session explores the impact of online reviews on dental practices and how endodontists can leverage them to grow their business. Learn strategies for encouraging positive reviews and managing negative feedback. Note: A subscription to Endo On Demand may be required to access this content.
Read MoreValues-Based “Soft Skills” for the Endodontic Practice
This session focuses on the importance of “soft skills” in endodontic practice, highlighting how interpersonal communication and compassionate care can greatly influence patient satisfaction and online reviews. Learn how to enhance the patient experience by mastering these critical soft skills. Note: A subscription to Endo On Demand may be required to access this content.
Read MoreBest Practices for Establishing a Winning Online Presence
Digitally marketed practices are four times more likely to grow by double digits, yet 85% of practices fail to implement a cohesive online strategy that meets these levels of growth. This includes the endodontic community, whose patients generally come from referrals.
Read MoreReputation Matters: What Every Endodontist Should Know About Online Management
In this podcast episode, Dr. Joshua A. Austin discusses how endodontists can effectively manage their online reputation. He shares strategies for addressing negative reviews and best practices for maintaining a positive digital presence in the increasingly review-driven dental industry.
Read More